Privacy Policyy

What information do we collect?

When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address, and phone number. You may, however, visit our site anonymously. We understand the importance of your privacy and aim to be fully transparent about any personal information we collect from our valued customers.

What We Collect

• When interacting with our services, we may collect:
  • Personal identifiers (name, email, phone)
  • Contact information (mailing address)
  • Transaction data (purchase history)
  • Device and usage information

What do we use your information for?

Some of the advertisements you see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. We want to be clear that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy and we encourage you to review their individual privacy policies. Any of the information we collect from you may be used in one of the following ways:

• When interacting with our services, we may collect:
  • To personalize your experience (your information helps us to better respond to your individual needs and preferences, allowing us to provide a more customized shopping experience)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you, ensuring the best possible user experience)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs, enabling faster and more personalized assistance).

To process transactions

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties under any circumstances. We collect information from you when you register on our site, place an order, or subscribe to our newsletter. This information is used solely for processing your transactions and providing you with the services you've requested.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your explicit consent, other than for the express purpose of delivering the purchased product or service requested. We take this commitment to protecting your privacy very seriously.

• To administer a contest, promotion, survey, or other site feature in a secure and fair manner
• To send periodic emails with relevant information and updates

The email address you provide for order processing will only be used to send you information and updates pertaining to your order. We respect your inbox and will not send unsolicited marketing communications without your permission.

How do we protect your information?

We implement a comprehensive array of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our multi-layered security approach ensures that your data remains protected at all times.

We offer the use of a secure server with industry-standard encryption protocols. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Our security protocols are regularly updated to maintain the highest levels of protection.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. This ensures that your sensitive data cannot be compromised even in the unlikely event of a security breach.

Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, MoroccanTannery.com cannot guarantee the security of any information that is disclosed online. While we implement the strongest possible security measures, we recommend that our customers also take necessary precautions to protect their personal information when using our services.

Do we use cookies?

Yes (Cookies are small digital files that a site or its service provider transfers to your computer's hard drive through your Web browser (with your permission) that enables the sites or service providers systems to recognize your browser and capture and remember specific information about your browsing experience. These files contain no personally identifiable information but help improve your overall user experience on our website.

We utilize cookies for several important purposes to enhance your shopping experience. They help us remember and efficiently process the items you've placed in your shopping cart, ensuring a seamless checkout process. Cookies also allow us to understand and save your preferences for future visits, creating a more personalized browsing experience. Additionally, we use them to keep track of advertisements and compile comprehensive aggregate data about site traffic and site interaction patterns. This valuable information enables us to continuously improve our site experiences and develop better tools and features for our customers in the future.

Do we disclose any information to outside parties?

We maintain a strict policy regarding the sharing of your personally identifiable information: we do not sell, trade, or otherwise transfer this information to outside parties under any circumstances without your explicit consent. However, this policy includes certain necessary exceptions. We do work with trusted third parties who assist us in operating our website, conducting our business operations, or servicing your needs, but only under the condition that these parties agree to maintain strict confidentiality of any shared information through formal agreements.

There are also specific circumstances where we may be required to release your information: when we believe such release is appropriate to comply with legal requirements, enforce our site policies, or protect our or others' rights, property, or safety. It's important to note that while we protect your personally identifiable information, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other commercial purposes, as this data cannot be traced back to individual users.

Online Privacy Policy Only

Please note that this online privacy policy is specifically limited to information collected through our website. It does not apply to any information that may be collected through offline channels or other means of communication.

Changes to our Privacy Policy

Our Website Policies and Terms & Conditions are subject to periodic updates and modifications to ensure compliance with current requirements and standards. We strongly encourage our customers to regularly review these sections to stay informed about any changes implemented on the website. All modifications become effective immediately upon posting to the site.

Disclaimer

The Moroccan Tannery cannot be held responsible for the privacy policies of external websites to which we may link. If you choose to provide any information to such third parties, different rules may apply regarding the collection and use of your personal information. We recommend directly contacting these entities if you have any questions about how they use the information they collect.

Contacting Us

Should you have any questions or concerns regarding this privacy policy, please don't hesitate to contact us using our provided contact information.

Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We take great care in handling the data you provide, using it specifically to enhance your shopping experience through targeted text communications. This includes sending you important text notifications about your order status, thoughtful reminders about items left in your cart, exclusive text marketing offers tailored to your interests, and occasional requests for product reviews to help improve our services.

Our website employs cookies to maintain a seamless shopping experience, particularly in tracking items you've placed in your shopping cart, including instances when you may have paused during checkout. This valuable information helps us determine the optimal timing for sending personalized cart reminder messages via SMS, ensuring you don't miss out on products you've shown interest in.